What happens if I do not register my pet's chip


If you do not activate the chip, no one knows who you are or how to contact you!
A shelter will read the microchip number, but no owner information is attached.   Your pet is at risk of being adopted or being euthanized if an owner cannot be found!


What is the member benefit - Safe Places?

If someone finds your lost pet, the odds are high they will take him/her to a local shelter. This will waste time, cause anxiety for your pet and cost you money when you go to the shelter to claim your pet.

Safe Places™ prevents all of that!  Once you are a member, log in and list two ‘Safe Places’. Neighbors, friends or family.  When your pet is found by someone, we will give that person the location of your nearest ‘Safe Place’.  Your pet is simply dropped off and never enters a shelter.  You can change your Safe Places™ any time!


​Where is the microchip located on my pet?

Your pet’s chip is smaller than a grain of rice.  It is bio-compatible and safe.  It is located on the back, deeply under the skin between the shoulder blades.


​What is a SearchALERT ?

If your pet is ever missing you can launch a free SearchALERT!  Just call or log in to your account.  A SearchALERT is a nationwide notification placed on your pet’s microchip.
The chip is flagged in our database AND in the national tracking system.


 ​How does the microchip scanner work?

The scanner sends a quick radio signal to the chip.  The pet feels nothing.  When the chip number appears in the scanner window, the shelter or veterinarian will then contact us to find the registered owner connected to the microchip number.


What is the cost for registration?

$22.95 for registration and activation. Includes any updates at any time, and all SearchAlerts.
You will be protected by two nationally recognized databases. For life.  No more fees. Ever.


What do I do if my pet is lost?

Call us immediately if your pet is lost OR log in to your web account and push the SearchALERT™.  A Pet SearchALERT™ is immediately shown in our database and posted on the national system.  Send our official lost pet picture to your social network.  Call us for help and guidance.  When your pet is found, we will let you know – fast!

​Call us immediately if your pet is lost OR log in to your web account and push the SearchALERT™.  A Pet SearchALERT™ is immediately shown in our database and posted on the national system.  Send our official lost pet picture to your social network.  Call us for help and guidance.  When your pet is found, we will let you know – fast!


​I need to change my address - I am moving!

There is no charge to keep your contact info updated and secure.  Simply log in to your member account and make changes.  Update your Safe Places™, too!


Can I provide an alternate contact person?

Yes.  An Alternate Contact can be provided and changed at any time.  Note: If your lost pet is found and we cannot reach you, your alternate will be called.


​Is there a renewal fee for microchip registration?

No.  No renewal fees. No annual fees.  Your registration is maintained with full Member Benefits for as long as you own the pet.  


​What happens after I register?

You will be quickly enrolled in 2 national databases:
1.  The Official Microchip Registration Center
2.  The National Pet Microchip Lookup Tool
You will also be given a Member Account and Web Dashboard:
• Print your certificate
• Upload your Mobile Member Card
• Set up ‘Safe Places™’
• Post a picture, shop and more!
​​​




​​
 Blue Gem Frenchies


FAQ